Shopping Process

This shopping process applies to the Venolivta (hereinafter referred to as “we” or “us”) online store and is designed to clearly explain each step from product selection to order completion and after-sales support.

Step 1: Browse Products

You may browse our range of restaurant furniture through our website.
Each product page provides images, specifications, and relevant details to help you make an informed selection.

Step 2: Add to Cart

After confirming the product details, you may add the selected items to your cart.
The cart page allows you to review your selections, adjust quantities, or remove items as needed.

Step 3: Review Order Information

Before proceeding, please carefully review the following information at checkout:

• Product details and quantities

• Shipping address

• Contact information

Ensuring accuracy helps us process and ship your order smoothly.

Step 4: Complete Checkout

Once all order details are confirmed, follow the on-screen instructions to complete checkout.
After successful completion and system confirmation, your order will enter the processing stage.

Step 5: Order Processing and Shipping

After confirmation, we will process your order according to our standard procedures.
Once the order is prepared, it will be shipped and relevant tracking information will be provided for your reference.

Step 6: Delivery and After-Sales Support

After receiving your order, please inspect the items promptly.
If you have any questions or require assistance with returns, exchanges, or order inquiries, our support team is available to help.

Contact Us

If you need assistance at any stage of the shopping process, please contact us using the information below:

Address: 3209 Teal Cir, Altus, OK 73521-0000, US
Phone: +1 (646) 244-9926
Email: supportcenter@venolivta.com
Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)